Last updated: June 2026
Welcome to HosPro, operated by HOSPRO PTE. LTD., a company registered in Singapore (“HosPro”, “we”, “our”, “us”). By accessing or using our web app or our iOS and Android mobile apps (the “Service”), you agree to be bound by these Terms of Service.
HosPro provides hospitality training software and related services. You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials.
You retain ownership of content you upload to the platform. By uploading content, you grant HosPro a license to use it for providing and improving our services.
The Service includes features that let you communicate with other users, including Team Chat and project discussions. You are solely responsible for the content you post. There is zero tolerance for objectionable, harassing, hateful, or illegal content and for abusive behavior.
You can report any message and block any user from within the app. We review reports and remove violating content and offending accounts, typically within 24 hours. Report violations to support@hospro.io. Violations may result in content removal and account suspension or termination.
You agree not to misuse the platform, including but not limited to: attempting to gain unauthorized access, interfering with other users, or using the service for illegal purposes.
HosPro is offered to organizations under commercial agreements. Where paid plans apply, they are billed via our website or by separate agreement according to the pricing in effect at the time of purchase; the mobile apps do not sell digital content or subscriptions in-app. You may cancel as set out in your plan. Refunds are handled on a case-by-case basis.
You can delete your account at any time from the mobile app (Profile → Settings → Delete account) or by contacting us. Deletion follows a 30-day grace period, as described on our Account Deletion page and in our Privacy Policy. We may suspend or terminate accounts that violate these Terms.
HosPro is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.
For apps obtained from the Apple App Store, this agreement is between you and HOSPRO PTE. LTD. only, not Apple, and Apple is not responsible for the Service or its content. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. You represent that you are not located in a U.S.-embargoed country or on any U.S. Government restricted-party list, and you agree to comply with applicable third-party terms (e.g., your wireless carrier).
These Terms are governed by the laws of Singapore, and you submit to the exclusive jurisdiction of the courts of Singapore.
For questions about these terms, contact us at support@hospro.io.